Our Most Recent Service Reviews
Our A/C went out on Sunday. I called them on Monday morning, and Kevin was at our house that same morning. He was methodical in his troubleshooting, found the issue and completed the work that same morning. He clearly explained options that we had ...with our aging system and when he left, we had a cool house. I heartily recommend KB Complete and Kevin, for any plumbing or A/C care or repair. I will continue to call on them when we have a need!
Don't bother unless you are a "premium customer." We called on a Monday for AC repair, were told that we would be seen the next day. The next day at 4pm, no one showed, so husband called only to be told it would not be until Thursday. Of course there is ...a heat wave, so we get that they are busy, but no call, no courtesy. I spoke with a supervisor who said that they had to take care of their "premium" customers first. OK, we all see the same weather reports, they knew as well as we did that there would be a high call volume. Professionals know this and plan accordingly. If you are new to the area and are not paying for "premium" service, or if you are just a regular hard working slob, or someone with not a lot of extra money to pay the monthly premium, don't waste your time here. Go to Anthony's or Dad's or Gunn. Don't call KB, they don't give you the courtesy of a phone call when they bump you off the schedule for higher paying customers.
KB Complete did a great job. On time & very polite
Furnace maintenance completed . Dd job Kyler was prompt and did a good job yes on both
I am not very good at names, one was in training and the other has been here quite a few times. Both very pleasant, went right to their work. I am very satisfied.
They did an excellent job, just fixed what was wrong and did not try to sell me a. new system.
Oliver arrived at the time determined. Was so very pleasant and efficient. Got the heat working before I had to put on an extra sweater. We had a moment to visit. Such a pleasant experience.